New phone migration issues ?

classic Classic list List threaded Threaded
2 messages Options
Reply | Threaded
Open this post in threaded view
|

New phone migration issues ?

Tezot
Hello, so I recently upgraded my phone. I came to realize that your gold and cards might be saved locally while your campaign and multiplayer lvl are saved on server side. Because it says I'm lvl 95 campaign with whatever my multiplayer is on my new phone.. Then if I check my cards it only has the starter deck. All my cards just vanished :/. And my 6k gold that I had saved up for the ice faction. It's also kinda funny that I can play the jungle area and air area with a starter deck. Anyone have a solution to this ? Or even experienced this themselves ?

-Tezot
Reply | Threaded
Open this post in threaded view
|

Re: New phone migration issues ?

markturnergoblin
Your gold and cards are saved to your Icloud. It maybe possible you don't have that switched on. Can you send us a message using the feedback button in options explaining what's happened and we can have a look at it (this attaches a Spellcraft log). Hopefully your cards and gold are  there , at worst we can send you enough gold to cover it.